Terms of service

Last updated: May 2026

Welcome to Songble. By accessing or using our website and services, you agree to be bound by these Terms of Service.

Please read these terms carefully before using our website or placing an order.


Overview

Songble provides personalized digital songs created from customer-submitted stories, memories, emotions, and creative requests.

By purchasing from Songble, you confirm that you are at least 18 years old or have permission from a parent or legal guardian.


Personalized Digital Products

All Songble products are custom-made digital creations designed specifically for each customer.

Because every song is personalized and created uniquely from the information submitted by the customer, all sales are considered final once production has started.

No physical products are shipped.


Customer Responsibilities

You agree to provide accurate and complete information when placing an order.

You are responsible for ensuring that:

names are spelled correctly

uploaded files are appropriate

submitted stories and lyrics do not violate any laws or copyrights

your email address is entered correctly

Songble is not responsible for mistakes caused by incorrect customer submissions.


Delivery

Most personalized songs are delivered digitally within 3–7 business days.

Delivery times may vary during periods of high demand, holidays, or due to incomplete order information.

All songs are delivered electronically via email in MP3 format.


Revisions

We may offer reasonable revisions for small mistakes or adjustments such as:

pronunciation corrections

lyric corrections

minor wording changes

Revision requests must be submitted within 7 days after delivery.

Songble reserves the right to determine what qualifies as a reasonable revision.


Refunds

Due to the personalized nature of our products, refunds are generally not available once production has started.

Please review our Refund Policy for full details.


Intellectual Property

All website content, branding, designs, graphics, and original materials created by Songble remain the intellectual property of Songble.

Customers receive personal-use rights to their delivered songs.

Customers may not resell, redistribute, or commercially exploit Songble content without written permission.


Customer Content

By submitting stories, photos, voice notes, lyrics, or other content to Songble, you confirm that you own the rights to the content or have permission to share it.

You grant Songble permission to use submitted content solely for the purpose of creating and delivering your personalized song.


Testimonials & Reactions

If you voluntarily share reviews, reaction videos, testimonials, or feedback with Songble, you grant us permission to repost or use that content for marketing and promotional purposes unless you request otherwise.


Limitation of Liability

Songble shall not be held liable for:

indirect or incidental damages

emotional interpretations of songs

delays caused by incomplete information

technical delivery issues outside our control

customer dissatisfaction based on personal music preference

Our services are provided “as is” without guarantees of specific emotional outcomes or artistic interpretation.


Changes to Services

We reserve the right to modify, update, suspend, or discontinue any part of our services or website at any time without prior notice.


Governing Law

These Terms of Service shall be governed and interpreted in accordance with applicable laws and regulations.


Contact Information

If you have any questions regarding these Terms of Service, please contact us at:

contact@songble.com