Privacy policy
Last updated: May 2026
At Songble, your privacy matters to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or place an order with us.
By using our website, you agree to the practices described in this policy.
Information We Collect
When you place an order or interact with Songble, we may collect personal information such as your name, email address, billing information, and any details you provide related to your personalized song request.
This may include stories, memories, names, voice notes, uploaded photos, lyrics, or other emotional and personal information you voluntarily share with us.
We may also collect technical information such as your IP address, browser type, device information, and browsing activity through cookies and similar technologies.
How We Use Your Information
We use your information to:
Create and deliver your personalized song
Process payments securely
Provide customer support
Improve our website and customer experience
Send order updates and important communications
Prevent fraud and unauthorized transactions
We only use the personal details you provide to fulfill your order and improve our services.
Personalized Content
Because Songble creates custom songs based on your story, you understand that the information you submit may be used creatively during the songwriting and production process.
We treat all customer submissions with care and respect.
Payment Information
All payments are processed securely through trusted third-party payment providers.
Songble does not store your full payment card information on our servers.
Sharing Your Information
We do not sell, rent, or trade your personal information to third parties.
Your information may only be shared with trusted service providers necessary to operate our business, such as payment processors, email delivery providers, or website hosting services.
Customer Reactions & Testimonials
If you voluntarily send us reaction videos, testimonials, reviews, or feedback, you grant Songble permission to share or repost this content for marketing and promotional purposes unless you request otherwise.
If you would like your content removed, please contact us.
Cookies
Our website may use cookies and similar technologies to improve your browsing experience, analyze traffic, and personalize content.
You can disable cookies through your browser settings if you prefer.
Data Security
We take reasonable precautions to protect your personal information and keep your data secure.
However, no method of online transmission or storage is completely secure, and we cannot guarantee absolute security.
Your Rights
Depending on your location, you may have the right to request access to, correction of, or deletion of your personal information.
To make a request, please contact us.
Changes To This Policy
We may update this Privacy Policy from time to time to reflect changes to our practices or legal requirements.
Updated versions will be posted on this page.
Contact Us
If you have any questions about this Privacy Policy or your personal information, please contact us at: